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  • nimfas

    addikt

    válasz Outlander #1957 üzenetére

    Nekem 1/1 csomagom nem jött meg Aug 28-i feladás óta... akkor az most milyen arány? 100%

    Írtam nekik, hogy mi újság... jött a válasz:

    Dear Gabor,

    I am sorry to hear you haven't received the items yet.

    In order to resolve it, please kindly confirm the following points:

    1) Please reconfirm your delivery address in your account“ My Orders”:

    customers: Gabor Edes, shipping address: Meszaros Lorinc 68. , city: Siofok, state: Hungary, zip_code: 8600, country: HU, phone: 209187846

    2)Please contact your local post office in charge of your area ,stating your name and address.

    In some cases, Post office may require customers to collect parcels over there.

    Once you have checked with the post office, kindly let us know the results.

    3)We shipped on date (Aug. 28).Therefore your delivery deadline will expire on Date(Oct. 28).

    Once we receive all details above, we will offer you the right resolution for your case on this date.

    Once again we are sorry for this inconvenience, and we will do best to resolve it to your satisfaction.

    Thank you for your collaboration.

    Best Regards

    Emilie

    Gearbest Customer Service

    http://www.gearbest.com

    És a válaszom erre... ezt a fenti sablon levelet már 2x küldik el....:

    Dear Emilie!

    SO, STEP BY STEP:

    1. I checked the address of mine... it's good!
    2. I went to the local post office, there is no package for me.

    So, If I wait the date you asked, okt.28., Will You refund the 100% of the money?

    It's never take so much time to get the package.
    I ordered some thing from E-bay on 09.30 and 2 package arrived 10.09 !!!

    The 2 "Xiaomi piston 3" was shipped on 08.28.... I'm afraid I'll never get it. :(

    So give my some real answers.

    Thanks!

    Most várom, hogy mit reagálnak!

    [ Szerkesztve ]

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