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• #23969 sam25-6 csendes tag

  Új Válasz 2017-12-06 11:04:39 #23969

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  sam25-6

  csendes tag

  Bocs, de angolból gyenge vagyok.
  "We would like to extend our apologies for this inconvenience.

  Kindly refer to our warranty policy here:http://www.gearbest.com/about/warranty-and-return.html
  Please also refer to our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
  After reviewing your case, please review our possible solutions below:

  1) Return the item to us for an exchange.
  You can return the item to our logistics center in China as per our terms and conditions indicated in the link above.

  Once we receive the item, we can exchange for the same item and send it out to you as soon as possible. As long as the item does not exceed the 45 day money back guarantee limit.

  2) Return the item back to us for a refund.
  Once we receive your returned item we will refund you to your Gearbest Wallet, and in addition reward you with extra points. (You will receive 2 points for eve 1 USD refunded, e.g 1 USD=2 points, 3 USD=6points).

  This refund will be processed within 24 hours.
  Learn more about wallet benefits : http://www.gearbest.com/about/gb-wallet.html
  Learn more about points benefits : http://www.gearbest.com/about/about-points.html

  Customers need to pay the return shipping fee first. After Gearbest has received the product return and confirmed the DOA, the return shipping fee cost will be fully refunded.
  If our technical staff determine the item is not DOA, Gearbest will act in accordance with its own policy.

  Before making any decision, please consult your local post office to know the price of returning the item and inform us about it.
  Our address is in Shenzhen city, Guangdong Province, China."

  jól értem, hogy mind a 2 esetben vissza kéne küldenem,csak 1. esetben csere, 2. esetben pontokat írnak jóvá?

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