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  • zalika83

    újonc

    Vasárnap (dec. 8.án) rendeltem egy projectort. gmail fiókkal léptem be, nem regisztráltam. Paypallal fizettem. Hétfőn kapok egy emailt: "Shipped out" tracking number…, EUEXPDPDP. Nyomkövetés nuku. Felmegyek a honlapra, megint mailfiókkal, mllió üzenet kuponokról, tegnap este böngészés közben látom, hogy a "shipped" státusz átvált "delivered" státuszra. 2 nap után. Erről azonban emailt nem kaptam. Mi van??? Írtam nekik, ezt válaszolták:

    Dear Kocsis,
    Thank you for contacting us.
    We regret to hear that you haven't received your items yet. However according to the tracking website the package has been delivered.
    In order to resolve this issue, kindly confirm the following information:
    1)Please reconfirm your delivery address as following:
    Consignee name:
    Detailed address:
    City:
    State(Province):
    Postal code:
    Country:
    Phone:
    2) Please contact your local post office (which is nearest your home) or shipping company, stating your name and address. In some cases, they may require customers to collect parcels in person.
    3) Please check with your neighbors and family whether they have collected the item for you. If you collect your parcel in either of the ways, kindly let us know.
    Sometimes the local post office or shipping company will mark a package as delivered but deliver it the following day if they are busy.
    Once we confirm the above information, we will offer you a solution in the next reply.
    Thank you for your understanding.
    Best regards,
    Gearbest Customer ServiceItt vmi gáz van. Semmi email. Mindez 2 nap után...

    VALAKI TUDNA SEGíTENI??? :((

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